Have a Question?
Our most frequently asked catering & events questions are below. If, after reviewing the information, you still have questions about our menu or services, please contact our friendly catering team at 408-773-1100 or email at email@example.com or click here for our catering contact from.
Is Full-Service Catering available?
Yes, we do full service catering. Total flexibility! You choose your level of service, from casual to black tie elegant, and anything in between. Indoors or outdoors. Extravagantly large or intimately small. We are uniquely mindful of every detail that goes into building your dreams.
What is the minimum order?
Our minimum order for delivery is $300, Buffet Service $700 plus service fees. For Onsite and Full Service is $1000 plus service fees and depend upon venue.
When should I place my order?
We take orders on a first-come, first-served basis. We recommend at least one day before for pickup, one week’s notice for deliveries and one month for a full-service. During summer months and December we book up quickly, so we recommend as much notice as possible.
How do I place an order?
You can either email us all your order detail including (contact detail, menu, no. of headcount, type of catering) or orders over the phone. We can be reached at 408-773-1100 email us at firstname.lastname@example.org. You can submit a message on our website to get an order started and have one of our catering & events coordinators contact you. Please note we may take up to 24 hours to contact you.
Does Chaat Bhavan provide paper goods?
Yes, you can email us your cutlery detail along with your menu. We will include that in your order.
Can you deliver items from the take out menu?
No, we can deliver only items from the catering & events menu. Unfortunately, this also excludes the take-out value packages. Those orders must be picked up and should be placed directly with your Chaat Bhavan location. Or you can order through Doordash or Ubereats.
For a full-service event, what do I need to provide?
Once you finalized your menu we can give you the list of what all you need like how many tables you need and how much space the chef requires for cooking. If catering is late at night then you need light. For onsite and full service catering we come to check the site prior to the event to check all the details. So there is no surprise on the day of the event.
How long do I have until my final count is needed?
If you place your order more than a week before your event, we’ll contact you one week prior to your event or you can contact us to confirm the order and guest count.
How many servers do I need?
Mainly depend upon your menu and number of guests. We recommend having one server per 20-30 people. You may request more if desired.
How long do I have my server for?
Our server(s) are generally there for at least three hours. However, we go with the flow of your party, so it depends on your party. The server will need a minimum of 45 minutes to 1 hour to set up.
How long can I leave the buffet line open for?
For delivery, we recommend serving the food immediately. This ensures it will be served at the correct temperature, fresh, and safe. For Full-Service events, we keep buffet lines open for 1 hour and 30 minutes for appetizers and 1 hour and 30 minutes for main course.
Where are your locations, and which one is catering my event?
We have three different locations ( Fremont, Sunnyvale, and Dublin). Generally, we’ll assign the catering to the restaurant closest to your event. And you will get an invoice from the location where your order will get scheduled.
Do you provide China with full-service catering?
Yes, we provide Chinaware, however, we do charge an additional depending upon the menu.
Do you bring additional chutneys or sauce?
Yes, of course. We go easy on the sauce with chaat, and always pack plenty of sauce on the side in delivery and pickup orders.
For my guest count, how much will it cost to get catering?
Unless you have 20 or more guests and are ordering one of our catering & events packages, prices are going to depend upon your menu. You can email us menu details we can email you the estimate accordingly.
How does the food travel and stay warm?
We transport our food in insulated bags and hot boxes to ensure it remains at the proper temperatures at the time it’s served.
How does the food arrive?
Our food arrives in aluminum pans and platters for delivery and pickup orders. For Onsite and full service catering in stainless steel pans. Our pans fit most standard chafing dishes.
Do you require a deposit?
Yes, we do require a 50% minimum deposit.
Do your servers pass appetizers?
Yes, It depend upon catering type. We can send additional servers to pass the appetizer. This service requires platting service also.
Can I combine packages?
Yes, you can customize any package and the price will change accordingly.
What is your cancellation policy?
Cancellations should be made at least one week prior to the event date. Cancellations made less than a week prior to the event are subject to a 20% cancellation fee. In addition, you need to pay the full charge for the server and chef if includes in your order.
Do you provide table ware for caterings?
Yes, we provide serving Cutlery and utensils. Both Chinaware and Disposable with pricing mentioned below.
Chinaware “Appetizer plate, spoon, fork and napkins , Main Course plate, spoon fork napkins, Dessert bowl, spoon, fork napkin” $5.99 per person.
Disposable Cutlery “Appetizer plate, spoon, fork and napkins, Main Course plate, spoon fork napkins, Dessert bowl, spoon, fork napkin” $2.99 per person.
What do I do if I have a catering or event emergency over the weekend?
The catering & events office is open Monday – Saturday from 10 am to 5 pm. If you have a catering or event emergency outside of our office hours please contact your local Chaat Bhavan location or contact Gary Singh at 408-472-0229.